Refund policy
In the rare event that you are unsatisfied with your purchase, do email us at customerservice@covetcrystals.com to initiate a return or to inform us of any issue within 3 working days.
The time frame will be based on the date of receiving the delivery.
Items must be returned to us within
- 7 days for local deliveries
-14 days for international deliveries.
Items must be returned to us within
- 7 days for local deliveries
-14 days for international deliveries.
Items must be unworn and in their original condition & packaging.
Once your return is received and inspected, we will email to notify you of the status of your refund. If the refund is approved, a discount code with store credits will be emailed to you.
Kindly ensure that the items are
-properly packed
-protected to prevent damage
-trackable for return postage.
-properly packed
-protected to prevent damage
-trackable for return postage.
We will not be liable for any loss or damage of the return package.
The cost of return shipping is borne by the customer.
The cost of return shipping is borne by the customer.
For any questions, please contact us at customerservice@covetcrystals.com.
*Returns or refunds are not applicable to custom jewelry orders & orders paid using HOOLAH, Grabpay or ShopBack.