SHIPPING INFORMATION

DUE TO THE GLOBAL COVID19 SITUATION, DELAY IN SHIPPING CAN BE EXPECTED.

WE ARE TRULY SORRY FOR ANY INCONVENIENCE AND THANK YOU FOR YOUR KIND UNDERSTANDING AND PATIENCE.
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*Shipping costs will be automatically calculated at Check Out.

*We use Singapore Post Limited postal services for international orders. All international orders will be registered shipping with tracking.

**IMPORTANT: Tracking information will only be available after the item is scanned into the carrier's systems, which can take up to 24 working hours.

Thank you

Singapore

For orders below SGD100 - SGD5

(Smartpac/Courier for specific birdnest orders)

For orders below SGD 800 - SGD6.90 (Qxpress)

For orders above SGD100 - FREE Smartpac

For orders above SGD800 - FREE Qxpress

Malaysia, Indonesia & Brunei

For orders below SGD100 - SGD5.90

For orders above SGD100FREE

 

Philippines, Taiwan, Thailand, Vietnam

For orders below SGD200 - SGD10.90

For orders above SGD200FREE

 

Australia, China, Hong Kong, Japan, Macao, New Zealand, South Korea

For orders below SGD300 - SGD12.90

For orders above SGD300 - FREE

 

Europe, North America & Rest Of The World

For orders below SGD300 - SGD17.90

For orders above SGD300 - FREE

 

*If you have issues finding your country at checkout, please CONTACT US and we shall do our best to resolve the issue.

Thank you!

 

*Local orders have the options of selecting Smartpac by Singapore Postal or Qxpress Delivery postal services.

*All shipping modes include tracking which will be emailed once we fulfil the orders.

  • It is estimated to take, 2 to 6 working days for domestic deliveries and up to 6 weeks for international deliveries. We seek your kind patience and understanding.
Kindly note that our jewelry are all handmade so each piece can take up to 15-20 working days to complete. For customised orders, each piece can take up to 15 working days to complete. If there are any changes, we will advise you.

As we are a small company, all orders will be posted on a weekly basis.


Thank you for shopping with us!

 

Terms & Conditions

Buyer is responsible for any custom fees payable. Buyer assumes all risk of loss in shipping and all liability for loss or damage, whether direct, indirect, consequential or otherwise, due to delays once the products have been delivered to the shipping carrier.  Buyer agrees to purchase any and all insurance it deems necessary to indemnify it against any loss in shipping. 

Do read and familiarize with our FAQ/T&C section before purchasing. By buying from us, you agree to our company’s terms and conditions.